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Support is available 24 hours a day, for anyone affected by the death of a baby.

At Sands Queensland there are people who understand what it's like to grieve for a baby because they have been through this experience themselves. People have many different needs at this time and Sands Queensland is here to offer the support you need.

Our aim is to support parents and families when a baby dies during pregnancy or soon after birth by offering empathy, understanding, information and resources, as well as the opportunity to talk, listen and share experiences in a safe, non-judgmental and caring environment. We offer a wide range of support services including:

24 hour Parent Support Line

1300 0 sands (1300 0 72637)

Bereaved parents, family members and health professionals can talk in confidence to an experienced parent support volunteer. The parent supporters are on call 24 hours a day, 7 days a week. Our parent supporters are volunteers so if you reach an answering machine, please leave a message and they will return your call as soon as possible.

The above number is for support calls. Please contact the Sands Queensland office for any other matters.

Support Group Meetings

Many parents find comfort in talking with other bereaved parents. Sharing experiences can help reduce the feelings of isolation that are often felt. Support groups take place in many areas of Queensland. A full list of support meetings can be found on our support meetings page.


Please like our page to help riase awareness of our organisation and to keep up to date with the latest news and information. 

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Sands Queensland's Facebook page 

Sands Queensland Walk to Remember page


Online Support Groups

Sands Queensland has five support groups through Facebook groups, to provide a safe, private space to chat with other bereaved parents at any time, online. Our main support group is Sands Parents. This is a closed group and only members can see what is posted within the group.

There are six other groups

1. Bereaved Fathers Support Group

2. Termination for Medical Reasons Support Group

3. Bereaved Grandparents Support Group

4. Pregnancy After Loss and Trying to Conceive Support Group

5. Same Sex Partner Support Group

6. Parenting After Loss Support Group

These groups are classified as 'secret' as by Facebook definition, which means except for those in the group, no one can see who is in them or what is posted.

Please note: To join these groups you MUST request membership and email Sands Queensland

Email Support

Sometimes it can be easier to communicate by email than by phone. When you email a parent supporter, they will return your email and offer support and information.

Regional Support

Sands Queensland has many active regional groups and contacts, including a strong presence in Cairns, Mackay and Townsville. Remember that you can call the Parent Support Line 1300 0 sands (1300 0 72637) to speak with a parent supporter at any time, no matter where you live in Australia. We may also be able to put you in contact with other bereaved parents in your area.


A comprehensive range of booklets and brochures relating to grief and loss following the death of a baby is available. These have been written for and by bereaved parents. A full list of available publications is available here.


Our newsletter provides information and support, and a link with other parents. Many find it especially helpful to read about the experiences of other bereaved parents and to know they are not alone. Three complimentary issues of the newsletter are available for all parents who are new to Sands Queensland. The newsletter is produced by volunteer parents at our New Farm office. If you would like to help with the newsletter please contact us.


Our library contains a large range of resources including books, DVDs and videos on topics relevant to bereaved parents. You can read more details on our library here. These resources are available for loan by dropping into the Sands Queensland office or they can be mailed to you. The library service is free but a donation of stamps to cover postage is always welcome.


You don't have to be a member of Sands Queensland to access these services but paying the small membership fee helps us continue our work to support bereaved families. More information on becoming a member can be found here.